Shipping policy
Last Update: March 05, 2023

As per the company policy, we ship to all serviceable pin codes across the world. We generally dispatch all our orders within 48 hours of receipt. All purchases are shipped from our warehouse by reputed courier agencies. Please allow us 5-7 days from receipt of your order for delivery. For any queries reach out to us on media@doorvi.co or call us at +91-9711150832

For orders that are cancelled after dispatch and while in transit, or rejected (in case of COD orders) shipping costs will be charged for both to & fro at actuals . For pre-paid orders same will be deducted during the refund process.

DoorVi shall not be responsible for delivery taken by an alternative person.

All claims for shortages or damages must be reported to customer service on the day of delivery with an unboxing video via email on media@doorvi.co or call/whatsapp on +91 - 9711150832. An unboxing video is mandatory to claim shortage or damage in transit.

We give 100% money back guarantee on all our products and returns are easy. Contact us to initiate a return. In case you wish to know our replacement and refund policy, please click here.

CONTACT INFORMATION

For general inquiries, complaints, questions or claims concerning the licensed Application, please contact:

DoorVi support
6 Floor Tower A, Office No 602, The I Thum Tower
A-40,Sector-62, Noida, Gautam Buddha Nagar
Uttar Pradesh, 201309
India
media@doorvi.co