Shipping & Delivery

1 Domestic Shipping (India)

We ship to all serviceable pin codes across India. All purchases are dispatched from our warehouse by reputed courier agencies.

For any queries, reach out to us at media@doorvi.co or call +91 97111 50832.

2 International Orders

For customers outside India, we provide QR codes as a printable soft-copy format delivered via email. For any assistance, reach us at media@doorvi.co or call +91 97111 50832.

3 Cancellations in Transit

For orders that are cancelled after dispatch while in transit, or rejected at delivery (in case of COD orders), shipping costs will be charged for both the outward and return journey at actuals.

4 Delivery Responsibility

DoorVi shall not be responsible for delivery taken by an alternative person at the delivery address. Please ensure someone authorised is available to receive your order.

5 Damage & Shortage Claims

All claims for shortages or damages must be reported to customer service on the day of delivery along with an unboxing video.

Report via:

• Email: media@doorvi.co
• Call / WhatsApp: +91 97111 50832

6 Returns & Refunds

We offer a 100% money-back guarantee on all our products and returns are easy. Contact us to initiate a return.

For full details on replacements and refunds, please see our Refund & Cancellation Policy.

7 Contact Us

For general inquiries, complaints, questions, or claims, please reach out: